SERENE NG

DIVISION DIRECTOR

CEA License: R009780F

Introduction

SERENE NG is a property agent / real estate salesperson in Singapore, currently with ERA Realty Network. SERENE NG has earned her latest award of TOP 400 ACHIEVERS category in Annual 2023. Apart from English, SERENE NG can also communicate with you in Mandarin (中文).

Transaction Statistics (past 2 years)

Recent new launch projects

Customer Reviews

Wai (Buyer)

16-Nov-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills
Kimberly Chua (Buyer)

27-Oct-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

I recently had the pleasure of working with Serene, and I couldn't be happier with the outcome. As a first-time homebuyer, I was initially overwhelmed, but Serene made the entire process seamless. Her market knowledge, professionalism, patience, and responsiveness stood out. She listened to my needs, provided guidance, and also connected me a network of trustworthy professionals I needed for the transaction. This made the entire process even more convenient and stress-free. I highly recommend Serene to anyone in need of a property agent. Her dedication and expertise made my homebuying experience exceptional. Thank you for making my dream of homeownership a reality, Serene!

Tit Ying Joan (Landlord)

13-Aug-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Serene has shown great commitment and confidence in marketing our unit for rental. She is diligent and enthusiastic in presenting our place to prospective tenants and updated us promptly on their profiles and specific requests. We appreciate her dedication in getting matching tenant for us, and professionalism in taking care of our specific requests. Thank you, Serene!

DRIES ONNO MARIA (Landlord)

03-Jun-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills
Lee (Landlord)

29-May-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Serene is approachable, knowledgeable and highly experienced as a real estate agent. She is prompt and responsive in answering to our queries and requirements throughout the whole process. In addition, she takes a genuine interest in understanding client's needs and addressing the concerns in order to close the deal efficiently.

Tan Sok Ngo (Landlord)

26-May-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Overall feeling is good

William Teo Wei Liang (Seller)

17-May-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

I got to know Serene through recommendation from my friend whom Serene has assisted them in their property. Serene is very patient and listen to all our concerns as a first time seller in our property followed by purchasing after the sale of our property. Not only is she patient but also very committed and prompt in all communication where she will follow up all the progress during the Sale of our property to ensure everything goes well. Serene is incredibly professional and she does her best to ensure that her clients’ interests are well taken care of. Next up is to purchase our next property and we will definitely engage Serene to assist us.

ranjan kumar (Tenant)

12-Apr-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Serene was was extremely helpful, open, transparent, and reliable during my search for cndo as tenant around @Farrer. Very professional, experienced and helpful agent, was always available to answer my queries. Highly recommended!

Jose Lim (Tenant)

08-Mar-23

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills
Jason (Landlord)

30-Sep-22

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Serene was recommended to me by a friend after she had helped my friend with her property purchase. Serene also helped me with my property purchase, and subsequently with its renting out two years later. Serene is a highly experienced and engaging real estate professional, with deep market knowledge, able to surface key trends and insights to help the decision making easy and timely. She was always flexible and at hand to discuss matters, and has been taking great care of the landlord-tenant relationship. I would be very happy to partner with Serene again for any future real estate needs.

Hanisah (Landlord)

02-Oct-21

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Serene is very efficient. She seems to know what is best for her clients and is able to meet with our requirements. We are overall satisfied with her services!

Jones (Seller)

11-Jun-21

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

I got to know Serene through my good friend and I’m heartened to meet such a dedicated, efficient and professional sales person. We were selling our flat for 4months to no avail. Serene took over the sale of my flat and transacted to a sale. She made the entire process as stress-free as possible and responsive throughout. We are satisfied with her services and would love to engage her again in our future property matters. We will also highly recommend her to our family/ friends.

Khoo Poh chai (Seller)

08-Apr-21

1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

I have got few agents trying to sell off my house for more than 1 year. Then I met a friend and he highly recommended Serene to me. Through Serene’s effort in marketing my house indeed there were more viewers and thus converting to a Sale. Serene is responsive in updating me of the status of viewers. Serene is an excellent agent who not only demonstrated high service orientation and outstanding professionalism, she is also highly strategic and offers the most appropriate advice to me as a Seller. I truly appreciate her service and I will definitely recommend Serene to any of my relatives or friends.

MR LU (Tenant)

28-Sep-20

1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Beyond call-duty actions

We have greatly appreciated the support and expertise that Serene has shown in helping us look for a new place to move to. She has been incredibly helpful and removed much of the stress involved in finding and moving house. We look forward to working with her and seeking her wisdom in the future, as we look to explore other investment options available in the property market. Big thanks for your help Serene!

Alan Lee (Seller)

26-Jul-19

1. Overall satisfaction
2. Industry knowledge
3. Effort in sourcing and selling
4. Follow-up service
5. Beyond call-duty actions

I would like to express my warm thank you to Serene Ng for the handling of the sale of my flat. Serene was highly recommended to me by a close friend who has bought and sold properties through her. I am just grateful to my friend for introducing Serene to me and am very impressed that a young lady like her can actually give very sound and professional advice. My concern then was whether my property, HDB on 2nd floor can be sold at a good price in today’s slow HDB market. Through Serene’s effort in marketing my property and her professional advice, my property was sold within a short period of 2 weeks which is way faster than my expectation. Serene had also patiently followed through the paperwork and timeline with me and the purchaser ensuring a smooth submission process. This allows me to focus on my work without much disruption from normal routines. I’m impressed by her professionalism, expertise and efficiency. Today, Serene is my GO-TO agent for any property transaction.

Chan Nyuk Fong (Seller)

30-Dec-17

Kwa Leh Chu (Seller)

11-Oct-17

NG CHUI SENG (Seller)

11-Sep-17

Chan Mei Fong (Buyer)

29-Aug-17

Chan Shu Fong (Seller)

29-Aug-17

Customer

25-Jan-17

I had the good fortune of having Serene to be the attending agent when I was enquiring about Paterson Residence at the same time whilst I was having a hectic time of moving my family to Singapore. Serene was flexible in meeting up for the viewing and was very knowledgeable of the property as if she was the owner. Made me feel very comfortable and confident to rent.   Post moving in, to say that Serene is helpful would be an understatement as she has since provided assistance in many areas during my stay here in Paterson Residence and has been very responsive to inquiries. From the main door electronic replacement, to the wardrobe glass replacement, everything has gone on smoothly. This has really made the entire engagement with ERA even more special as most agents would de-prioritise "after-sales" matters.   My experience with Serene has been nothing short of pure satisfaction and I can only hope that she would be able to help me in my future rentals or fingers crossed, purchase.   I would definitely recommend Serene to my friends who wish to rent in Singapore.   Regards, Kim Hong

Customer

13-Jul-16

Serene Ng recently again helped me rent out an apartment at Balmoral Crest and I felt that a note of compliment and thanks is in order. This was not the first time Serene has helped me rent out the apartment, testament to her approach of nurturing long term relationships – she was the first I called when my last tenant moved out. In the last few years of working with Serene, I found her to be among the best I have come across: Serene does not just focus on marketing and showing the flat, but takes care of all handover details, helping out on needed contacts for sprucing up the apartment for instance (painter contacts, minor repairs). She is also very helpful to be there to open the door to contractors when needed, and resolve any issues with outgoing tenants. Importantly, her role in renting out the apartment was objective, helping the landlord like myself get the best tenant – in terms of rental amount (not pushing to rent out quickly for low rents, yet advising on realistic expectations), and in terms of selecting the preferred tenant type. I am grateful for her help. Best regards Kevin Kwek

Awards Received (46)

TOP 400 ACHIEVERS

Annual 2023

ERA ASIA PACIFIC ELITE AWARD

Annual 2023

TOP 100 ACHIEVERS

Dec 2023

TOP 200 ACHIEVERS

Q3 2023

TOP 50 ACHIEVERS

May 2023

PROJECT LEADERSHIP RECOGNITION AWARD

Annual 2022

PROJECT LEADERSHIP RECOGNITION AWARD

Annual 2022

PROJECT LEADERSHIP RECOGNITION AWARD

Annual 2022

PROJECT TAGGER AWARD

Annual 2022

PROJECT TAGGER AWARD

Annual 2022

ERA ASIA PACIFIC ELITE AWARD

Annual 2022

2022 RISING MILLIONAIRE

Annual 2022

TOP 200 ACHIEVERS

Annual 2022

TOP 100 ACHIEVERS

Q3 2022

STAR TAGGER ACHIEVEMENT 2022

Q3 2022

TOP 300 ACHIEVERS

Q2 2022

RISING MILLIONAIRE

Annual 2021

SERVICE ELITE AWARD

Annual 2021

TOP 300 ACHIEVERS

Annual 2021

ERA ASIA PACIFIC ELITE AWARD

Annual 2021

TOP 100 ACHIEVERS

Nov 2021

10 TRANSACTIONS ACHIEVERS

Nov 2021

TOP 3 PROJECT TAGGERS - CCR

Oct 2021

TOP 200 ACHIEVERS

Q3 2021

TOP 100 ACHIEVERS

Aug 2021

TOP 300 ACHIEVERS

Q2 2021

TOP 50 ACHIEVERS

May 2021

TOP 50 ACHIEVERS

Mar 2021

ERA ASIA PACIFIC ELITE AWARD

Annual 2020

TOP 200 ACHIEVERS

Annual 2020

TOP 200 ACHIEVERS

Q2 2020

TOP 5 MANAGERS

Q1 2020

TOP 200 ACHIEVERS

Q1 2020

TOP 10% ACHIEVERS

Annual 2019

TOP 100 ACHIEVERS

Nov 2019

TOP 50 ACHIEVERS

Apr 2019

ERA ASIA PACIFIC ELITE AWARD

Annual 2018

TOP 100 ACHIEVERS

Annual 2018

TOP 200 ACHIEVERS

Q3 2018

TOP 50 ACHIEVERS

Apr 2018

TOP 100 ACHIEVERS

Q1 2018

ERA ASIA PACIFIC ELITE AWARD

Annual 2017

TOP 400 ACHIEVERS

Annual 2017

TOP 100 ACHIEVERS

Oct 2017

TOP 50 ACHIEVERS

Jun 2017

ERA MILLION DOLLAR CLUB

Dec 2016

Training Attended (110)

2024 Mar

ERA ASIA PACIFIC BUSINESS CONFERENCE 2024

2024 Jan

P201S1077 = TACKLING TRANSACTIONAL PROCESS BLIND SPOTS IN YOUR PROPERTY JOURNEY - ONLINE - ZOOM

2024 Jan

P201S1083 = HDB RESALE ELIGIBILITY AND CALCULATIONS - BUYERS - ONLINE - ZOOM

2024 Jan

MONTHLY DIRECTION

2024 Jan

THE BIG 2024 PROPERTY MARKET CYCLE SHIFT

2023 Nov

MASTERING 10 STRATEGIES TO THRIVE IN TODAY'S SINGAPORE PROPERTY MARKET WITH REAL CASE STUDIES

2023 Nov

ULTIMATE MARKET INTELLIGENCE SEMINAR

2023 Nov

Q4 CAD

2023 Oct

PROJECT EXPERT

2023 Oct

PROJECT EXPERT

2023 Aug

SALES+ TRAIN THE TRAINERS WORKSHOP

2023 Aug

USM 1

2023 Apr

EXPLOIT THE HIDDEN MAGIC OF ASSET ADVISOR & TIME PLANNER

2023 Apr

CONFERENCE

2023 Apr

USM 1

2023 Apr

OPEN AI GPT-3.5 WITH FULL PROP-TECH INTEGRATION

2023 Mar

ASIA PACIFIC BUSINESS CONFERENCE 2023

2023 Mar

CONFERENCE

2023 Feb

SEMINAR

2023 Feb

CONFERENCE

2023 Feb

P202S0942 : STEP-BY-STEP GUIDE FOR FOREIGNERS BUYING PROPERTY IN SINGAPORE - ONLINE - ZOOM

2023 Feb

P311S1036 : ESSENTIALS OF REAL ESTATE INVESTMENT - PART 2 - ONLINE - ZOOM

2022 Nov

Q4 CAREER ADVANCEMENT DAY

2022 Oct

UNCOVER THE SECRETS OF FINANCIAL WHIZ

2022 Oct

USM 1 : ERA DIGITAL TOOLS

2022 Sep

USM 1 : ERA DIGITAL TOOLS

2022 Sep

 DATA ANALYTICS TRANSFORMATION

2022 Aug

ERA Q3'22 CAREER ADVANCEMENT DAY

2022 Jul

ULTIMATE TRANSFORMATIONAL LEADERSHIP CAMP

2022 Apr

ASIA PACIFIC BUSINESS CONFERENCE 2022

2022 Jan

P106S0621 - TRANSFERRING OWNERSHIP OF A PROPERTY - PART 2 ONLINE -ZOOM

2022 Jan

P107S0620 - TRANSFERRING OWNERSHIP OF A PROPERTY - PART 1 ONLINE -ZOOM

2021 Aug

ERA DIGITAL TOOLS

2021 Aug

USM 1 : ERA DIGITAL TOOLS

2021 Feb

P311S0736 - FINANCIAL CALCULATIONS & TAX PLANNING FOR DECOUPLING - ONLINE - ZOOM

2021 Jan

P311S0940 - GUIDE TO 8 BASIC REAL ESTATE CALCULATIONS THAT AGENTS SHOULD KNOW ONLINE - ZOOM

2020 Aug

ERA Q3'20 CAREER ADVANCEMENT DAY

2020 Aug

MASTERING FACEBOOK FROM BEGINNER TO EXPERT

2020 Aug

USM 2 : MASTERING FACEBOOK FROM BEGINNER TO EXPERT

2020 Jul

MASTERING FACEBOOK FROM BEGINNER TO EXPERT

2020 Jul

USM 2 : MASTERING FACEBOOK FROM BEGINNER TO EXPERT

2020 May

POSITIVE MENTAL ATTITUDE

2020 May

WECHAT SEMINAR

2020 May

WECHAT SEMINAR | USE WECHAT TO BUILD A GREAT BRAND DURING COVID-19! BY WARREN TEH

2020 May

ULTIMATE MARKET INTELLIGENCE SEMINAR

2020 May

WECHAT SEMINAR

2020 May

WECHAT SEMINAR | HOW TO SECURE YOUR LEADS AND CREATE AN EFFECTIVE REFERRAL CLIENT BASE BY LEO GAO

2020 Apr

ULTIMATE MARKET INTELLIGENCE SEMINAR

2020 Apr

ULTIMATE MARKET INTELLIGENCE SEMINAR | COVID-19 GREAT LOCKDOWN - MARCUS CHU, COO

2020 Apr

UAS | RISE TO LEAD - JACK CHUA, CEO

2020 Apr

ULTIMATE AGENT SEMINAR

2020 Apr

UAS | MY JOURNEY IN REAL ESTATE - JACK CHUA, CEO

2020 Apr

ULTIMATE AGENT SEMINAR

2020 Apr

USM 2 | FB AUDIENCE CUSTOMISATION & CONTENT HACKER

2020 Mar

P311S0736 - FINANCIAL CALCULATIONS & TAX PLANNING FOR DECOUPLING

2020 Mar

P202S0161 - SALE OF UNCOMPLETED PRIVATE RESIDENTIAL PROPERTIES - ZOOM

2020 Feb

LEGAL TALK

2020 Feb

ULTIMATE SALES BOOSTER: UMIS | TO WATCH LIVESTREAM (VIDEO LINK WILL BE SENT VIA EMAIL.)

2019 Nov

ULTIMATE AGENT SEMINAR & MASS BRIEFING OF THE AVENIR

2019 Nov

Q4' 19 CAREER ADVANCEMENT DAY

2019 Aug

Q3'19 CAREER ADVANCEMENT DAY

2019 May

2019 FREE CPD PROGRAM

2019 May

A FUTURE GLIMPSE OF MARKET CYCLE

2019 May

Q2'19 CAREER ADVANCEMENT DAY

2019 Mar

THE TRE VER SHOWFLAT TRAINING

2019 Feb

2019 ASIA PACIFIC BUSINESS CONFERENCE DINNER

2019 Jan

PROJECT TAGGER APPRECIATION PARTY

2019 Jan

C2:L1 - (C2L1S0692) CASE STUDIES - COMMON PITFALLS TO AVOID IN REAL ESTATE TRANSACTIONS

2018 Nov

Q4'18 CAREER ADVANCEMENT DAY

2018 Nov

Q4’18 CAREER ADVANCEMENT DAY

2018 Aug

ULTIMATE LEADERSHIP WARRIOR CAMP

2018 Aug

ERA Q3'18 CAREER ADVANCEMENT DAY

2018 Aug

Q3’18 CAREER ADVANCEMENT DAY

2018 Jul

2018 ERA PROJECT MARKETING APPRECIATION NIGHT

2018 Jul

C1:L1 - (C1L1S0625) CASE STUDIES ON LEGAL ISSUES FACED BY REAL ESTATE AGENTS AND SALESPERSONS

2018 Jul

C2:L1 - (C2L1S0141) PRIVATE PROPERTY RESALE POLICIES AND PROCEDURES

2018 Jun

ULTIMATE LEADERSHIP WARRIOR CAMP

2018 May

Q2’18 CAREER ADVANCEMENT DAY

2018 Apr

TWENTY ONE ANGULLIA RSVP

2018 Mar

THE ART OF SELLING LUXURY PROPERTIES

2018 Feb

ERA APBC 2018

2017 Oct

2017 MONTHLY HOME OF THE ELITES AD

2017 Oct

SINGAPORE REAL ESTATE AGENT SUMMIT

2017 Sep

2017 MONTHLY HOME OF THE ELITES AD

2017 Sep

C1:L1 - (C1L1S0020) UNDERSTANDING AND APPLYING THE CODE OF ETHICS AND PROFESSIONAL CLIENT CARE

2017 Aug

C2:L1 - (C2L1S0487) UNDERSTANDING TENANCY AGREEMENTS INSIDE OUT

2017 Aug

2017 ERA CONNECT LAUNCH PARTY

2017 Aug

SEASIDE RESIDENCES THANK YOU PARTY - 18 AUG (4PM TO 8PM)

2017 Aug

2017 MONTHLY HOME OF THE ELITES AD

2017 Aug

2017 ERA Q3 CONFERENCE

2017 Aug

Q3' 17 CAREER ADVANCEMENT DAY

2017 Aug

Q3'17 CAREER ADVANCEMENT DAY

2017 Jul

MARTIN MODERN EXCLUSIVE EVENT AT SHOW SUITE FOR ERA TEAMMATES & ECB CLIENTS

2017 May

2017 MONTHLY HOME OF THE ELITES AD

2017 May

2017 ERA Q2 CONFERENCE

2017 May

Q217 CAREER ADVANCEMENT DAY

2017 May

SEASIDE RESIDENCES BRIEFING

2017 Apr

2017 QUARTERLY HOME OF THE ELITES ADVERTISEMENT

2017 Apr

2017 MONTHLY HOME OF THE ELITES AD

2017 Mar

2017 MONTHLY HOME OF THE ELITES AD

2017 Feb

2017 ERA ASIA PACIFIC BUSINESS CONFERENCE

2017 Feb

PARK PLACE RESIDENCES AT PLQ SHOWSUITES BRIEFING/VIEWING

2017 Jan

TAGGER / PROJECT TEAM LEADER SELECTION

2016 Dec

2016 MONTHLY HOME OF THE ELITES AD

2016 Oct

CELEBRATORY DINNER AT PARADISE DYNASTY @ VIVOCITY

2016 Sep

PROJECT TRAINING (FOREST WOODS)

2016 Sep

C2:L1 - (C2L1S0091) HDB RESALE POLICIES AND PROCEDURES AFFECTING SELLERS

2016 Sep

C2:L1 - (C2L1S0069) FUNDAMENTALS OF LANDED PROPERTY

2016 Jul

VICTORIA PARK VILLAS AGENT VIEWINGS ON 8 JULY

Review SERENE NG »

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Language Spoken

  • English
  • Mandarin (中文)

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